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  • Cecily North

My WHY Story

Updated: May 24, 2020

People never ask me this but I figured I should answer the question anyway ...

"Why did you become a travel agent?"

Back in 2014, I was prepping to leave my job as an Executive Assistant and at the time I hadn't gotten another full time job offer so I started to think about what I liked about my current job, what I was good at and what would be a fun career.

To go back a bit, in 2001, I came down with mono. I had taken a semester off from college, which then became a full year. In that time, I had a lot of time to think about what I wanted to do with my life, what I wanted to be when I grew up. At the time I loved theater, architecture and history. Ultimately I wanted to restore old buildings (specifically old theaters), and if I ever won the lottery I would still do that. So in 2001, I transferred to Arizona State University as an architecture major. In 2003, I graduated with my BA in Humanities with an emphasis in Architecture, Culture and Society (I just say architectural history). I interned in New York City in the spring of 2004 and then moved back to Colorado where I have been ever since.

For the next ten years I would work in the archives and public library world, working with old stuff and then moving into the Executive Assistant position where I would book a lot of travel for the Director and some staff. The travel planning process was fun for me. I liked to do research on where to stay, where to eat, how to get from the airport to the destination, etc.

In 2012, I went to Walt Disney World for the first time. My second husband and I honeymooned there and it was so much fun. Growing up in southern California I was used to Disneyland (and subsequently California Adventure) but Walt Disney World is a completely different experience. But I can talk about Disney for weeks so that will come in another post.

In 2014, I found myself trying to again find what I wanted to do with my life. And travel planning seemed like a great fit for me where I can do research, find out about new places, or give my recommendations for places I've experienced first hand. I found Dugans Travels as the best host agency for me. And from 2014 to 2016 I was an Independent Agent of Dugans Travels planning Disney trips to both Disneyland and Walt Disney World, honeymoons in Ireland, European River Cruises and small roadtrips across the United States.

In 2016, life changed again and I didn't renew my contract with Dugans Travels as I thought my career and life would be moving me across the country. And in 2018, my life changed again and I wanted to be back with my Dugans family. I signed my contract in May of 2018 and look forward to helping former and new clients with their family vacations, reunions, honeymoons and whatever else comes my way!

My mom and I at the San Diego Zoo in 1980

Check out my video from 2020 as an update to my "why" story!


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